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Safety

General Safety Rules

At Kingpin we strive to ensure your safety but there are inherent risks with using our venues. To reduce the risk of injury to yourself and others while you enjoy our facilities please follow these simple rules:

How to stay safe and have more fun!


Responsibility - Kingpin is an environment for all different age groups. Parents and carers must take responsibility for persons under their supervision to ensure an enjoyable experience for everyone.

Kingpin squad - You must follow all verbal instructions or warnings given by our friendly team as well as any safety information displayed in our venues. If you require any assistance please speak to any of the Kingpin team.

Bowling

The Foul Line - All bowling lanes are covered with oil and are extremely slippery. There are warning signs at the start of each lane (the black foul line) showing you where the oil starts. Crossing the foul line and stepping on the oily surface may cause you to slip, fall and can cause serious injury. Do not cross the foul line on any occasion but instead see our friendly team if you require assistance.

The Ball Return - The ball return has moving parts. Warning signs are present at each ball return indicating the danger of placing hands in the return. Keep your hands away from the opening of the ball return and ball return tray and wait for your ball to come to rest before collecting it - we don’t want squashed fingers. Please watch children in the vicinity of the ball returns.

The Approach - This is the area where you take your walk-up to the lane. No food or drink is allowed on the approach area. Slippery, wet or sticky areas can cause a fall and serious injury. If you notice any issues with the approach stop bowling and seek assistance from the Kingpin team.

Laser Tag

No Running or Climbing - We know Laser Tag is an exciting game but use caution and skill when playing. Running and climbing in our arenas can cause collisions and falls leading to injury. Play safe and have fun.

No Physical Contact - Remain apart from other players when in the arena. Collisions and physical contact may cause injury and result in your removal from the game.

Strobe Lights - Our Laser Tag arenas have strobe lights operating in them. If you know you suffer adverse effects from these lights please speak to our team prior to playing.

Other attractions

Our venues also include other fantastic attractions such as karaoke and amusement machines. When enjoying these facilities please follow all directions from our team and any safety signs and information that may be available.
 
If there are any questions or concerns, please contact us.

Product Safety Recall

The following products that been sold between 22 June 2022 - 7 June 2023 have been recalled and guests must stop using the product immediately and keep it out of reach of children. Guests should return the item to the venue of purchase to receive a full refund. Click on each item below for further details:

To find out more about the recall please contact us at: